Top 10 Scams

2024 Top 10 Consumer Complaints

  1. Imposter Scams
  2. Online Shopping
  3. Home Improvement
  4. Auto Scams
  5. Health/Medical Fraud
  6. Banks & Lenders
  7. Travel Scams
  8. Phone Scams
  9. Identity Theft
  10. Credit Card Fraud

Thank You

We have received the information you submitted and will review it as soon as possible. If we determine your complaint is under our jurisdiction, we may communicate between you and the business. This process may take several weeks to several months. If you have an urgent issue, you may need to contact a private attorney.

You may want to evaluate if your complaint would be better addressed by one of the following agencies:

About the Division

The Attorney General’s Office protects Nebraskans from unfair, unconscionable and deceptive trade practices, ensures fair competition between businesses, and is responsible for oversight of charitable assets and entities. Our office’s Consumer Protection Division accomplishes this through:

  1. Consumer education
  2. Mediation of consumer complaints
  3. Enforcement 

Consumer Education

One way we protect consumers is by equipping them to protect themselves. We educate consumers about identity theft, Internet safety, and how to recognize the warning signs of fraud and scams.

In addition to news releases and offering educational materials, we provide community outreach by speaking directly to groups and organizations.

Mediation of Consumer Complaints

Disputes that a consumer may have with a business can often be resolved as a result of the mediation process. Our office offers mediation through our Consumer Protection Division Mediation Center. Mediation relies on the voluntary cooperation of both the consumer and the business. The mediation process is started by filing a consumer complaint with our office. Each and every consumer complaint is reviewed by a mediator.  The mediator, who is independent and neutral, acts as a "go between" for the consumer and the business. The consumer will always be kept apprised of the status of his/her complaint, including whether a complaint has been referred to another governmental entity. 

If, the parties don’t reach a resolution through mediation, the consumer may choose to go through the legal process to have a court resolve the dispute. The consumer may want to consider small claims court or hiring an attorney.  Please note that the Attorney General's Office cannot represent or provide legal advice to individuals. 

If you are a victim of a crime, contact your local law enforcement immediately.

Enforcement

The Attorney General’s Office protects Nebraskans from unfair, unconscionable and deceptive trade practices, as well as ensures fair competition between businesses, through enforcement actions.  

Our office is also responsible for oversight of charitable assets and entities, including: 

File a complaint regarding charitable assets or entities, click here

Reporting fraud can offer a wide range of benefits to Nebraskans.

Fraud awareness is Nebraska's first line of defense against scammers.  By reporting frauds and scams to our office, you can alert the Attorney General to new trends and help us educate our state’s citizens on how to protect themselves.  Furthermore, we may share this information with other law enforcement agencies to enable them to detect patterns, identify the perpetrators of fraud, and educate consumers outside Nebraska. Unfortunately, once an individual has suffered monetary loss to a scammer, it is almost impossible to recover the funds. Reporting fraud can help others recognize the warning signs before it's too late.

MoneyGram Settlement

Attorney General Doug Peterson today announced a settlement with Dallas based MoneyGram Payment Systems, Inc. resolving a multistate investigation which focused on complaints of consumers who used MoneyGram’s wire transfer service to send money to third parties involved in schemes to defraud consumers.  In addition to Nebraska, 48 states and the District of Columbia participated in this settlement.  

HSBC Settlement

Attorney General Doug Peterson today announced a $470 million joint state-federal settlement with mortgage lender and servicer HSBC to address mortgage origination, servicing, and foreclosure abuses.
The settlement provides direct payments to Nebraska borrowers for past foreclosure abuses, loan modifications and other relief for borrowers in need of assistance, rigorous mortgage servicing standards, and grants oversight authority to an independent monitor.
 
The settlement includes Nebraska and forty-eight other states, the District of Columbia, the U.S. Department of Justice (DOJ), the U.S. Department of Housing and Urban Development (HUD), and the Consumer Financial Protection Bureau (CFPB).

Compliance Violation Postcard

Attorney General Doug Peterson is issuing an alert for Nebraskans to be wary of a postcard being sent to Nebraska companies. Several businesses have reported receiving the official-looking postcard purporting to be from “United Business Services Compliance Division” providing a “Notice of Potential Compliance Violation” and listing a phone number to call immediately to avoid fees and penalties. 

This is a scam. The mailing appears to be an official government document, but it is not. Currently, there is not an entity registered to do business in Nebraska by the name of “United Business Services.” The address used by this questionable entity is that of a downtown apartment complex. We believe the scammers are preying on newly registered limited liability companies, who may not know what rules they actually need to follow. 

Recipients of the postcard have reported that when calling the number provided they are directed to pay a one-time fee of roughly $70 to apply for a Certificate of Good Standing or to pay for a similar service that is not necessarily needed. Official, correct certificates may be requested from the Secretary of State’s office online or by mail. 

Novartis Pharmaceuticals Settlement

Attorney General Doug Peterson announced today that the State of Nebraska reached an agreement in principle to settle kickback claims against Novartis Pharmaceuticals Corporation.  The settlement will resolve allegations that Novartis provided kickbacks to certain specialty pharmacies in exchange for recommending the drug Exjade to Medicaid and Medicare patients. Under the settlement, Novartis has agreed to pay $390 million to the United States and over 40 states.  Nebraska will receive more than $420,000 under the settlement. 
 
Novartis manufactures Exjade which was approved by the U.S. Food and Drug Administration for the treatment of chronic iron overload due to blood transfusions.  After launching the drug, Novartis marketed Exjade as a treatment for patients with a number of underlying conditions that affect blood cells or bone marrow, such as sickle cell disease